Question 1

How do I list my property? Easy as 123 …

Accepted Answer

Create a free account.Pick the listing plan that matches your property type (Residential or Commercial) and whether you're selling or renting.Fill out the listing form with your details, photos, and pricing. Your listing goes live after payment.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe, our secure payment processor.

Question 3

Is UNMLS a licensed brokerage?

Accepted Answer

No. UNMLS is a technology-based listing platform, not a brokerage. We do not participate in transactions, provide legal advice, or earn commissions. The UNMLS provides the technology platform to list properties for sale or rent, which then provides the opportunity for sellers to connect directly with buyers.

Question 4

Is it free to browse listings?

Accepted Answer

Yes, browsing and searching properties is completely free. No account is required to view listings. However, you can create a completely free account, which has many benefits!

Question 5

How much does it cost to list?

Accepted Answer

Residential listings are $9/month. Commercial listings are $29/month. You get the same low pricing whether you're selling or renting. There are NO hidden fees or long-term commitments!

Question 6

How do I save properties?

Accepted Answer

Create a free buyer account and click the heart icon on any listing to save it to your favorites. You can compare up to 3 properties side by side.

Question 7

Can I cancel my subscription?

Accepted Answer

Yes, cancel anytime from your dashboard billing page. Your listing stays active until the end of your current billing period.

Question 8

What areas do you cover?

Accepted Answer

UNMLS is available nationwide across the United States for both sale and rental listings.

Question 9

Can I set up alerts for new listings?

Accepted Answer

Yes, save any search and choose to receive daily, weekly, or instant email alerts when new listings match your criteria.

Question 10

Do you offer refunds?

Accepted Answer

We do not offer refunds for partial billing periods. If you cancel mid-cycle, you retain access until the period ends.

Question 11

How many photos can I upload?

Accepted Answer

You can upload up to 20 photos per listing. We support JPG, PNG, and WebP formats up to 5MB each. Photos are automatically optimized for fast loading. Important note: You MUST only use photos that you own, or that you have the express written permission to use from the rightful owner. You MUST NOT post any other photos … copyright infringement can result in substantial fines (see Copyright – DMCA page).

Question 12

How do I report a fraudulent listing?

Accepted Answer

Click the report button on any listing or email us at support@unmls.org. We investigate all reports within 24 hours.

Question 13

How do I contact a seller?

Accepted Answer

Each listing has a contact form and optional WhatsApp link. Your message goes directly to the property owner or their representative.

Question 14

Can I edit my listing after publishing?

Accepted Answer

Yes, you can edit any detail of your listing at any time from your dashboard. Changes are reflected immediately.

Question 15

Can I use UNMLS on mobile?

Accepted Answer

Yes, our platform is fully responsive and works on all modern smartphones and tablets.

Question 16

How do promo codes work?

Accepted Answer

Enter a promo code during checkout to receive a discount or free listing period. Promo codes have specific terms and expiration dates.

Question 17

What listing statuses are available?

Accepted Answer

You can set your listing to Active, Pending, Back on Market, Closed, Withdrawn, or Expired. Each status has a distinct color badge.

Frequently Asked Questions

For Sellers

For Buyers

Billing & Payments

General

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